Terms of service
OVERVIEW
Welcome to Maison Mendi. The terms “we”, “us” and “our” refer to Maison Mendi. Maison Mendi operates this store and website, including all information, content, features, tools, products and related services, in order to provide you, as a customer, with a personalized shopping experience (the “Services”). Maison Mendi is a Shopify-powered store, which allows us to provide you with the Services.
The following Terms of Service, together with any related policies (collectively, the “Terms”), describe your rights and responsibilities when using the Services.
Please read these Terms of Service carefully, as they contain important information regarding your legal rights and include, in particular, disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and by our Privacy Policy, available on the “Privacy Policy” page of our website. If you do not agree to these Terms of Service or the Privacy Policy, you must not access or use the Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you consent to allow any minor dependents to use the Services on devices that you own, purchase or manage.
To use the Services, including browsing our online store or purchasing products or services, you may be required to provide certain information, such as your email address, billing, payment and shipping details. You represent and warrant that all information you provide is accurate, current and complete, and that you have all necessary rights to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activity occurring under your account. You may not transfer, sell, assign or license your account to any other person.
SECTION 2 – OUR PRODUCTS
We make every effort to accurately represent our products and services in our online store. However, colors or appearance may vary depending on the device used, its settings and configuration.
We do not guarantee that the appearance or quality of any product or service purchased will meet your expectations or be exactly as displayed online.
All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and to limit quantities offered to any person, geographic region or jurisdiction on a case-by-case basis.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase. Maison Mendi reserves the right to accept or refuse any order at its sole discretion. An order is only accepted once Maison Mendi confirms acceptance and payment has been received and processed.
Please review your order carefully before submitting it, as we may not be able to accommodate cancellation requests after acceptance. If an order is not accepted, modified or canceled, we will attempt to notify you using the email address, billing address or phone number provided at checkout.
Purchases may be returned or exchanged only in accordance with our Refund Policy, available on the “Returns and Refunds” page of our website.
You represent and warrant that purchases are for your personal or household use only and not for resale or commercial export.
SECTION 4 – PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged is the price in effect at the time the order is placed and is shown in your order confirmation email.
Unless otherwise stated, prices do not include taxes, shipping and handling fees, or customs duties and import taxes.
Prices displayed in our online store may differ from those offered in physical retail locations or third-party online stores. Promotions may be subject to specific terms, which will prevail in the event of a conflict with these Terms.
You agree to provide current, complete and accurate purchase and account information and to promptly update your details as necessary.
You represent and warrant that the payment information you provide is accurate, that you are authorized to use the payment method, and that all charges incurred will be honored by your financial institution.
SECTION 5 – SHIPPING AND DELIVERY
We are not responsible for shipping or delivery delays. All shipping times are estimates and not guaranteed. We are not liable for delays caused by carriers, customs processing or events beyond our control.
Once products are transferred to the carrier, title and risk of loss pass to you.
SECTION 6 – INTELLECTUAL PROPERTY
The Services, including all trademarks, texts, visuals, images, graphics, product reviews, videos and audio content, and their design and arrangement, are the property of Maison Mendi, its affiliates or licensors and are protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-commercial license to use the Services for personal purposes only. No rights or licenses are granted beyond those expressly stated. Unauthorized use may constitute a violation of applicable laws.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools that we neither monitor nor control. These tools are provided “as is” and “as available,” without warranties of any kind. Use of such tools is at your own risk and subject to the terms of the relevant third-party providers.
SECTION 8 – THIRD-PARTY LINKS
The Services may contain links to third-party websites or content. We are not responsible for examining or evaluating their accuracy and are not liable for any harm or damages related to third-party websites, products or services.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Maison Mendi is powered by Shopify, which enables us to provide the Services. However, all sales are made directly between you and Maison Mendi. Shopify bears no responsibility for any aspect of these transactions. You expressly release Shopify and its affiliates from any claims related to purchases made through our store.
SECTION 10 – PRIVACY POLICY
All personal information collected through the Services is governed by our Privacy Policy. Certain information may also be subject to Shopify’s Privacy Policy. By using the Services, you acknowledge having reviewed these policies.
SECTION 11 – FEEDBACK
If you submit ideas, suggestions, reviews or other content (“Feedback”), you grant us a perpetual, worldwide, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback for any purpose, including commercial use.
You represent that you have all necessary rights to provide the Feedback and that it complies with these Terms.
SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS
Information on the Services may occasionally contain errors or inaccuracies. We reserve the right to correct such errors and to cancel orders if information is inaccurate, at any time and without prior notice.
SECTION 13 – PROHIBITED USES
You may use the Services only for lawful purposes. Any illegal, fraudulent or abusive use is strictly prohibited. We reserve the right to suspend or terminate access to the Services if these terms are violated.
SECTION 14 – TERMINATION
We may terminate your access to the Services at any time, without notice. Obligations incurred prior to termination will survive.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and all products are provided “as is” and “as available,” without warranties of any kind, express or implied, including implied warranties of merchantability or fitness for a particular purpose.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Maison Mendi shall not be liable for any indirect, incidental, special or consequential damages arising from your use of the Services or products.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Maison Mendi, its affiliates, partners and Shopify from any claim arising from your breach of these Terms or misuse of the Services.
SECTION 18 – SEVERABILITY
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain in full force and effect.
SECTION 19 – WAIVER AND ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Maison Mendi and supersede any prior agreements.
SECTION 20 – ASSIGNMENT
You may not assign these Terms without our prior written consent. We may assign these Terms at any time without notice.
SECTION 21 – GOVERNING LAW
These Terms are governed by French law. Any dispute shall fall under the exclusive jurisdiction of the competent courts of Maison Mendi’s registered office.
SECTION 22 – HEADINGS
Headings are included for convenience only and do not affect interpretation.
SECTION 23 – CHANGES TO THE TERMS OF SERVICE
We reserve the right to update these Terms at any time. Continued use of the Services constitutes acceptance of such changes.
SECTION 24 – CONTACT INFORMATION
Questions regarding these Terms of Service should be sent to: contact@maisonmendi.com
Maison Mendi
Website: https://maisonmendi.com
Mailing address: Paris, France
Email: contact@maisonmendi.com